The five things that stop a booking leaving the office
OVM is a Glasgow motor-trade office. We drive one roadworthy car or van on trade plates, Nationwide. Valid MOT. Digital proof of collection and delivery. Not a transporter. Not a non-runner.
1. The registration. One VRM. Not a stock number. Not "the black Golf on the front row". If you have five cars going the same way, that is five driven jobs or a truck. Plates move one registration at a time. The long answer is on one registration per trade plate booking.
2. Both postcodes and the job type in one line. Collect and deliver. Plus what the afternoon actually is.
Site transfer between your own roofs. Retail handover to a named buyer. Part-ex still on a customer's drive. Auction lot after release.
Same plates. Different notes. If you only send two postcodes, the office has to guess. Guessing is how a stock price lands on a customer door. The hub that splits dealer jobs is dealer delivery. The method page is vehicle movements.
3. Roadworthy and legal to drive. Valid MOT where one is required. Drives, steers, brakes. Fuel or charge for the first leg.
No MOT is not an OVM job, even if it is "only down the road". We will say so rather than send a driver to fail. See can you move a car without an MOT on trade plates.
4. Keys, contact and access. A mobile that rings. Someone who actually has the keys. Gate code or yard contact if it is not a public road.
Part-ex still on a customer's drive needs that person (or their named stand-in) to be there. "They might be in" is how you buy a wasted journey. See part-ex collection on trade plates.
5. Release, if it is behind a compound gate. Release code or buyer reference confirmed with the site. Named collector if that yard needs one. We do not dispatch on a hope while storage keeps running.
Buying the lot is not the same as being allowed to take it. See auction release codes, named collector at the auction gate and auction collection.
