Booking guide4 min read

What paperwork is needed for trade plate delivery

Less than people expect. The trade plates, the insurance and the condition reporting are ours to deal with. What we need from you is the authority to take the vehicle and someone who knows we are coming.

  • Fully insured on our trade plates
  • Digital proof of collection and delivery
  • Companies House SC834621

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You provide
Release authority and contacts
We provide
Plates, insurance, reporting
Verified before dispatch
Gate and release details
Vehicle must be
Roadworthy and legal
On this page6 sections
  1. Release authority is the document that matters
  2. The vehicle details we need before booking
  3. What we produce and what you receive
  4. This is the paperwork you get back
  5. What actually happens
  6. Common questions

Release authority is the document that matters

For an auction compound, that means the release code and buyer reference, plus whatever the site requires at the gate. BCA, Manheim and the independents each run their own procedure. The one thing they agree on is that a driver without the paperwork does not leave with the vehicle.

We confirm those details with the site before anyone is dispatched. If the code has not come through yet, we hold the booking rather than sending a driver hopefully. A wasted journey costs a day. The storage clock keeps running while it happens.

For a dealership or a private address it is simpler. You need a named person who can hand over the keys and confirm the vehicle is ready to go.

  • Auction release codes

    Code, buyer reference and gate procedure verified with the compound by our office before a driver sets off.

  • A named contact at each end

    Somebody who knows the collection is happening and can release the vehicle. A receptionist or site manager is fine.

The vehicle details we need before booking

The registration. The make and model. Confirmation that the vehicle is roadworthy and legal for the road. Roughly how much fuel or charge is in it. Anything already known about its condition is worth mentioning too.

None of that is bureaucracy. Fuel level decides whether a stop is needed in the first hour. Known damage means the driver documents it properly rather than discovering it at the far end. Height on a van decides which route is available.

Keys need to be with it at collection. So does the V5C if it is travelling with the vehicle. If a retail customer is receiving the vehicle, tell us. The handover is a different job to dropping stock at a trade counter.

  • Registration and vehicle details

    Lets us check the vehicle, prepare the movement and put the right driver on it.

  • Roadworthy status and fuel

    Confirmed before dispatch. Every movement is driven, so the vehicle has to be legal and ready for the road.

What we produce and what you receive

At collection the driver photographs every panel, records the mileage reading, notes the condition and checks the keys and documents against the vehicle. That is the proof of condition and it is captured before the vehicle moves.

At delivery the same record is taken again and the person receiving the vehicle signs on the device. Both reports are emailed to you when the job closes, held against that registration.

The trade plates, the motor trade insurance certificate and the driver's identification are carried by the driver. You do not need to arrange or produce any of it.

  • Photographic proof at both ends

    Every panel, plus the mileage, at collection and again at delivery. The record that settles condition questions.

  • Signature on delivery

    Captured on the device at handover and included in the report emailed on completion.

In practice

This is the paperwork you get back

A real proof of collection, with the identifying details removed. Panel photographs, the mileage reading, condition notes and the signature, against that registration. You do not have to produce any of it. This is the output, not the input.

An OVM proof of collection report showing panel photographs, mileage reading and condition notes
An OVM driver photographing a scratch on a vehicle panel using a tablet at a dealership

How it runs

What actually happens

Four steps. Most of them are ours rather than yours.

  1. Send the registration, postcodes and contacts

    Plus release information if the vehicle is at an auction or compound.

  2. We verify release and access

    Codes and gate procedure confirmed with the site, so the gate is not where a problem is discovered.

  3. The driver collects and documents

    Every panel photographed, mileage recorded, keys and documents checked before the vehicle moves.

  4. Reports emailed on completion

    Proof of condition and proof of delivery, with the signature, sent as soon as the handover is done.

Questions

Common questions

Prefer to speak to someone? Call the team.

What if I do not have the gate code yet?

We hold the booking. A driver is not dispatched until access is verified with the site, because a driver turned away at the gate costs you a day and the storage charges continue in the meantime.

Do I need to be there at collection?

Not personally, but a named contact needs to be available to release the vehicle and hand over the keys. A receptionist, site manager or anyone briefed to expect us is fine.

What documents does the driver carry?

Trade plates, our motor trade insurance certificate and OVM identification. All of the movement paperwork is ours to handle. You do not need to produce anything for it.

Does the V5C need to travel with the vehicle?

Only if it is meant to. If the V5C or service documentation is going with the vehicle, leave it with the keys at collection and the driver will record it as part of the handover.

What if the vehicle is not ready when the driver arrives?

We tell you straight away and reschedule. If the vehicle cannot be collected through no fault of ours we will always try to rebook it rather than simply charge for the journey. Talk to the office.

Got the release details? That is the hard part done

Send the registration, both postcodes and the release information and we will take it from there.

  • Fully insured on our trade plates
  • Digital proof of collection and delivery
  • Companies House SC834621
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