Insurance guide4 min read

Is trade plate delivery insured?

Yes. Every trade plate delivery with OVM is insured under our motor trade road risk policy while the vehicle is driven on our plates. We photograph its condition before it moves, and you never need to add our driver to your own policy. Get an instant quote or call 0141 459 1302.

  • Fully insured on our trade plates
  • Digital proof of collection and delivery
  • Companies House SC834621

Instant Quote

See your price straight away. No account needed.

Movement window
Company or Individual

Indicative price with no obligation to book. Privacy

Road risk
Motor trade policy
Service
Driven jobs only
Condition record
Every panel, both ends
Claims window
48 hours from delivery
On this page6 sections
  1. The cover on every movement
  2. Why the condition record matters as much as the policy
  3. If something does go wrong
  4. The record is taken before the vehicle moves
  5. How the move works
  6. Common questions

The cover on every movement

OVM carries motor trade road risk on your vehicle while it is driven under our trade plates. Every movement is driven by one of our drivers and never loaded onto a transporter.

You do not need to extend your own policy for the drive or add our driver to it. The vehicle is our responsibility from the moment we take the keys until we hand them over at the other end.

Every driver who works for us is covered under the same arrangement, whether they are an employee or part of our driver network. The cover follows the vehicle, not the individual.

  • Road risk on our policy

    Motor trade road risk for your vehicle the whole time it is driven on our trade plates.

  • Driven jobs only

    The cover is for a roadworthy car or van driven on our trade plates, not for a loaded transporter.

Why the condition record matters as much as the policy

Insurance decides who pays, but the evidence shows what happened, and that is what most disputes turn on.

Before the vehicle moves, our driver photographs every panel, records the mileage reading and notes any existing damage against the registration. That proof of condition shows exactly what the vehicle looked like when we took responsibility for it.

The same record is taken at delivery, with a signature from whoever receives the vehicle, and both reports are emailed to you on completion. You are protected from being charged for damage that was already there. We are protected from claims for damage we did not cause. Nobody has to rely on memory weeks later.

  • Photographed before it moves

    Every panel and the mileage captured at the collection point, not described afterwards.

  • Signed at handover

    The person receiving the vehicle signs on the device, and both reports are emailed as soon as the job closes.

If something does go wrong

Damage in transit is rare, and when it does happen the process is simple. Let us know and submit your claim within 48 hours of delivery with supporting photographs.

The 48 hour window keeps the evidence meaningful. Once a vehicle has spent a fortnight on a forecourt or with a customer, it can no longer be fairly compared with the condition it was delivered in.

From there the claim is handled through our insurer. Because the proof of condition at both ends already exists, settling liability is usually a matter of comparing two sets of photographs rather than an argument.

  • 48 hours to raise it

    Send photographs with your claim so they can be compared with the record taken at collection and delivery.

  • A short, evidenced process

    The starting condition is already documented, so working out what happened never depends on anyone's memory.

In practice

The record is taken before the vehicle moves

Every panel is photographed at the collection point, with the mileage reading and condition notes saved against the registration. This is the document a claim is settled on: the policy decides who pays and the photographs show what happened.

An OVM driver photographing a scratch on a vehicle panel using a tablet at a dealership

How it runs

How the move works

Four steps, and our team handles most of them for you.

  1. Condition recorded at collection

    Every panel photographed and the mileage noted before the vehicle moves.

  2. Driven under our motor trade cover

    Motor trade road risk in force for the whole driven movement.

  3. Photographs and signature at delivery

    The same record taken again at handover and signed by the person receiving the vehicle.

  4. Both reports emailed to you

    Proof of collection and proof of delivery, sent together on completion and kept against the registration.

Questions

Common questions

Prefer to talk it through? Call the team in Glasgow.

What insurance do you carry?

Motor trade road risk while the vehicle is driven on our trade plates. It is in force on every driven job we do.

Do I need to insure the vehicle for the drive?

No. Our motor trade policy covers the vehicle for the whole movement while it is on our plates, so there is no need to extend your own cover or add our driver.

What happens if the vehicle is damaged in transit?

Let us know and submit a claim within 48 hours of delivery with photographs. Because we photograph every panel at collection, the condition of the vehicle when we took it is already on record, which makes liability straightforward to settle.

How do you prove damage was already there?

With the proof of condition taken before the vehicle moves. Every panel is photographed, the mileage is recorded and existing damage is noted against the registration, so earlier marks are documented rather than disputed.

Is there an excess?

Claims are handled through our insurer, and we will talk you through the process and what applies to your claim. If you need the detail before booking, just ask the office.

Every movement covered, every condition recorded

Send the registration and both postcodes for a quote. Insurance cover and proof at both ends come as standard on every job.

  • Fully insured on our trade plates
  • Digital proof of collection and delivery
  • Companies House SC834621
Instant QuoteCall 0141 459 1302