OVM Ltd terms and conditions for vehicle movement services including liability, cancellation and payment terms.
Service Agreement
Clear conditions
Liability Cover
Insurance backed
Cancellation Policy
Fair and transparent
Payment Terms
30-day standard
By booking a vehicle movement with OVM Ltd, you agree to these terms. We provide professional vehicle collection and delivery services across the UK. All bookings are subject to driver availability and route feasibility.
All bookings subject to driver availability and route feasibility.
Vehicles must be roadworthy, legal and ready to drive with adequate fuel.
OVM carries goods in transit and motor trade insurance. Liability is limited to damage directly caused by our driver during movement. Pre-existing damage is recorded via photographic POC. Claims must be submitted within 48 hours.
Motor trade and goods in transit insurance on every movement.
Photographic proof of condition establishes pre-existing damage.
Cancellations less than 24 hours before collection may incur a fee. Standard payment terms are 30 days from invoice. Late payments may incur interest per the Late Payment of Commercial Debts Act 1998.
24-hour notice required. Late cancellations may incur a fee.
30 days from invoice date. Interest charged on late payments.
All vehicles must be legal, safe and ready to drive.
Full motor trade and GIT cover on every job.
Condition documented at collection protects both parties.
Standard payment within 30 days of invoice.
Book with full vehicle and route details
Vehicle condition documented at collection
Driven under full insurance cover
Invoice issued on delivery completion
OVM reserves the right to refuse collection of any vehicle deemed unsafe or not roadworthy.
Cancellations less than 24 hours before collection may incur a fee. If a driver is dispatched, the full fee may apply.
Submit within 48 hours of delivery with supporting photos. Our POC establishes baseline condition.
Standard 30 days from invoice date. Trade accounts can discuss alternative arrangements.
Contact us if you need clarification on any aspect of our service agreement.
